Traditionally, telecom business was only about voice calls. In telecom services, VAS or value added services is services provided apart from voice calls, fax, and SMS. Since video and data systems run on the same network, companies can integrate voice, data, and video in communication systems to improve business. Mobile telecom services provide an effective and efficient system for communication within or outside of your company. Apart from all the sophisticated bells and whistles, it also provides a Company phone directory which is crucial for businesses. Dexknows.com states in one of the articles about how companies are dependent on excellent telecom services.
There are several advantages of using an efficient telecom service, below are a few.
Quality of communication
Communication devices these days come with a broad range of functions on a smartphone or a handset. Employees in a company can use the smartphone to do a host of things, as simple as making calls or sending text messages to joining a video conference or work on documents and send emails. Using a single device for all the office related work reduces the cost of providing multiple devices to employees and also boosts productivity and efficiency
Collaborate with team easily
In any company, there would be cross-functional teams, and they would have to work collaboratively to discuss ideas and share information on a regular basis. A robust telecom service is essential in such cases as they help in the communication of information efficiently to make satisfactory progress.
With more and more employees choosing to work from home, and with a blur in boundaries when work is involved, staying connected is critical for business where there are employees who are working all over the globe. Use of an efficient telecom provider enhances flexibility.
Telecom systems provide the option to find if the person they wish to contact is available or not at that point. This feature is called ‘presence’ which posts the status as ‘away,’ busy’, ‘do not disturb,’ etc.